We believe in the glow.
ZINQ is formulated with clinically-backed ingredients that take time to work — because real results come from within. We stand behind our formula with a 30-day money-back guarantee.
Skin science takes time.
Most supplements offer 7-day guarantees. We don't — because we know our formula needs more than 7 days to show its full potential. Clinical studies on glutathione show results at 8 weeks. Marine collagen elasticity improvements were measured at 12 weeks. We give you 30 days because we're confident the science works — and we want you to have enough time to see it.
Skin brightening is a gradual process. Results may begin appearing as early as 2 weeks, but the full effect builds over consistent daily use. We recommend taking ZINQ every day for at least 8 weeks before evaluating your results. This guarantee applies to first-time orders only. If you have placed more than one order with ZINQ, repeat purchases indicate satisfaction with the product and refunds will not be issued. Results may vary.
Three steps. No hassle.
You don't need to ship anything back. Here's how it works:
What's covered.
| Situation | Eligible? |
|---|---|
| First-time order only | ✓ Eligible |
| Not satisfied after trying ZINQ as directed | ✓ Eligible |
| Claimed within 30 days of delivery date | ✓ Eligible |
| Purchased directly from zinq.com | ✓ Eligible |
| Taste or texture preference | Store credit only |
| Cash on Delivery (COD) | Store credit only |
| Claimed after 30 days of delivery | ✗ Not eligible |
| Customer has placed more than one order | ✗ Not eligible |
| Second or repeat claim by the same customer | ✗ Not eligible |
| Purchased from an unauthorized seller or reseller | ✗ Not eligible |
If something goes wrong in transit.
All ZINQ orders are sealed and inspected before shipment. If your order arrives damaged or does not arrive at all, email us with your order number and photos of the damaged product within 14 days of your expected delivery date. We'll replace your order or issue a full refund — no questions asked.
For lost packages, please allow 7 business days past your expected delivery date before reaching out — delays happen, especially during peak periods. Once confirmed lost by the carrier, we'll make it right immediately.
Cancel anytime. No penalties.
You can pause, change, or cancel your subscription at any time through your account portal before your next renewal date. Once a subscription order has been processed and shipped, it is subject to our standard 30-day refund policy above. ZINQ is not responsible for subscription renewals that were not cancelled prior to the billing date.
We're here to help.
If you have any questions about your order, your results, or our guarantee — reach out. Our team responds within 24 hours, Monday to Saturday.
Contact UsLast updated March 2026. ZINQ reserves the right to modify this policy at any time. The 30-day money-back guarantee applies to prepaid orders (credit/debit card, GCash, online banking) only. COD orders are eligible for store credit only. Orders shipped to freight forwarder or consolidation addresses are not eligible for the satisfaction guarantee. One claim per customer. ZINQ reserves the right to deny claims that exhibit signs of fraudulent behavior. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Results may vary.